Last Updated: January 3, 2026
This Privacy Policy describes how Lumen AI Inc. ("Lumen," "we," "us," or "our") collects, uses, and discloses your personal information when you visit or use our website at www.lumenuse.com (the "Service").
By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy.
When you use our Service, we may collect the following personal information that you provide to us:
Email Address: We collect your email address when you create an account or contact us.
Website URL: We collect the URL of the website you wish to analyze using our Service.
Payment Information: We collect payment information necessary to process your subscription through our third-party payment processor, Stripe.
We use Supabase for authentication services. Supabase may collect certain technical information as part of the authentication process. We do not independently collect IP addresses, browser types, or other automatically collected data.
We use the information we collect for the following purposes:
Providing the Service: To deliver our Answer Engine Optimization platform and related features.
Billing and Payments: To process your subscription payments and maintain billing records.
Marketing: To send you promotional emails about new features, updates, and offers. You may opt out of these communications at any time.
Product Improvement: To analyze usage patterns and improve our Service features and functionality.
We use the following third-party service providers to operate our Service:
Stripe: For payment processing. Stripe's privacy policy is available at stripe.com/privacy.
Supabase: For authentication services. Supabase's privacy policy is available at supabase.com/privacy.
PostHog: For product analytics. PostHog's privacy policy is available at posthog.com/privacy.
These third-party providers have their own privacy policies and may collect and process data independently. We encourage you to review their privacy policies.
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following limited circumstances: (a) with the third-party service providers listed above to operate our Service, (b) when required by law or to comply with legal processes, (c) to protect our rights, property, or safety, or (d) in connection with a business transfer such as a merger or acquisition.
We retain your personal information for one (1) year from the date of your last interaction with our Service, unless a longer retention period is required by law or necessary to resolve disputes.
We implement reasonable security measures to protect your personal information. This includes encryption provided by Supabase for authentication and secure data transmission. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
You have the following rights regarding your personal information:
Access: You may request access to the personal information we hold about you.
Correction: You may request that we correct any inaccurate or incomplete information.
Deletion: You may request that we delete your personal information, subject to legal obligations.
Opt-Out: You may opt out of marketing communications by following the unsubscribe instructions in our emails.
To exercise any of these rights, please contact us at team@lumenuse.com.
Our Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately so we can delete such information.
Your information may be transferred to and processed in the United States or other countries where our service providers operate. By using our Service, you consent to the transfer of your information to countries outside your country of residence, which may have different data protection laws.
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.
If you have any questions about this Privacy Policy, please contact us: